Artwork

·         What kind of art files can I send?

·         How do I upload artwork?

·         Can I send you artwork after I place an order?

·         What if I do not have artwork?

·         Do you keep our artwork on file?

·         Artwork Approvals


 

What kind of art files can I send?

The Art Department prefers to receive digital artwork via email in MAC or PC-formatted EPS, AI files created in Adobe illustrator (version 11/cs or lower) or CDR format files created in Corel Draw. For the best image output, VECTOR ART IS ALWAYS PREFERRED. Any artwork specifying PMS colors must be sent as vector art, no exceptions. All text must be outlined or converted to curves and any placed images must be linked when saved. All art files should be sent to art@smartpromosdirect.com.



How do I upload artwork?

All art files should be sent to art@smartpromosdirect.com with the PO number in the subject line. Please include customer name, phone number and contact information in the body of the e-mail. In addition, please indicate on the PO that the artwork has been sent via e-mail. If the art file is too large, we have an ftp address that allows clients to download large artwork files. The art department is not responsible for poor quality or unreadable artwork. Artwork delays will affect production and delivery schedule.

 



Can I send you artwork after I place an order?

Yes you can. Please email the art to 

 

What if I do not have artwork?

Our team of graphic designers can recreate any artwork!  Just tell our customer service team what you are looking for, the Item#, and the color of the item, and we will email an art proof within 24 hours. There is an hourly charge for recreating artwork, please call and speak to a customer service representative.



Do you keep our artwork on file?

Once an order has been placed, the art remains in our art library. This will make re-ordering much faster and easier for you.



Artwork Approvals:

 

It is our utmost importance to approve electronic proofs as soon as possible in order to meet delivery dates. If approvals are delayed, rush charges and or expedited freight may be required at the customer’s expense to meet a specified delivery date. Electronic proof must be approved within 24 hours or receipt in order to hold production schedule and inventory, except for rush orders. All artwork that requires typesetting will require an electronic proof.